Privacy Policy
Last updated: 16 October 2026
This policy explains how Runson Labs ("we", "us") handles data in connection with the Issue Repeater for Jira app (the "App"). We designed the App to keep your data inside Atlassian.
Data we process
To provide the App's functionality, we process:
- Configuration you enter — schedule names, templates, recurrence rules, and settings.
- Jira metadata — space, issue-type, and field information needed to build and create issues, and the keys of issues the App creates.
- Execution logs — a recent history of runs per schedule.
Personal data
The only personal data the App stores is Atlassian account IDs: opaque identifiers, not names or email addresses. An account ID is stored when:
- someone creates a schedule (recorded as its creator, to decide who may edit it);
- a template names an assignee or reporter;
- a template sets a user-type custom field.
When you pick people or spaces while building a schedule, the App looks up names from Jira to show them to you, but does not store them. Those lookups are made as you (Jira asks each person to Allow access the first time), so the App only shows what you are already permitted to see in Jira.
As Atlassian requires, the App reports the account IDs it stores to Atlassian's personal data reporting service at least once a week. When Atlassian tells us an account has been closed, the App automatically removes that account ID from every schedule and records the removal in the affected schedule's history.
Where data is stored
The App is an Atlassian Forge app. All data is stored within Atlassian's Forge platform storage, isolated per installation (per site), and is subject to Atlassian's own security and data-handling controls. We operate no external servers and the App performs no data egress — your data is not transmitted to Runson Labs or any third party.
How we use data
Solely to operate the App's features for you — creating your recurring issues and showing you their status and history. We do not sell your data, and we do not use it for advertising or cross-tenant profiling.
Third parties
The App does not share your data with third parties. It relies on Atlassian as the platform provider; your use of Jira is also governed by Atlassian's own privacy policy.
Data retention & deletion
Configuration and logs persist while the App is installed. The run history keeps the 50 most recent entries per schedule. Deleting a schedule deletes its configuration and history immediately. When the App is uninstalled, Atlassian's Forge platform deletes all of its stored data 28 days later (the window lets an accidental uninstall be recovered).
Contact
Questions about this policy? Email support@runsonlabs.com.